| Effective Term: | 2024/05 |
| Institute / School : | Institute of Innovation, Science & Sustainability |
| Unit Title: | Introduction to Performance Management |
| Unit ID: | BSMAN1006 |
| Credit Points: | 15.00 |
| Prerequisite(s): | Nil |
| Co-requisite(s): | Nil |
| Exclusion(s): | Nil |
| ASCED: | 080307 |
| Other Change: | |
| Brief description of the Unit |
This course introduces students to the fundamentals of managing staff performance. It includes the development of key performance indicators and standards, approaches to coaching staff and managing staff feedback. Students will acquire knowledge in industrial relations, awards, equal employment opportunity and diversity issues that may impact on performance management. They will engage in performance management methods and processes, and appraisal techniques and systems. They will acquire an understanding of both positive and negative impacts of performance management. |
| Grade Scheme: | Graded (HD, D, C, P, MF, F, XF) |
| Work Experience Indicator: |
| No work experience |
| Placement Component: No |
| Supplementary Assessment:Yes |
| Where supplementary assessment is available a student must have failed overall in the Unit but gained a final mark of 45 per cent or above, has completed all major assessment tasks (including all sub-components where a task has multiple parts) as specified in the Unit Description and is not eligible for any other form of supplementary assessment |
| Course Level: |
| Level of Unit in Course | AQF Level(s) of Course | | 5 | 6 | 7 | 8 | 9 | 10 | | Introductory | | |  | | | | | Intermediate | | | | | | | | Advanced | | | | | | |
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| Learning Outcomes: |
| Knowledge: |
| K1. | Recognise how performance management principles apply to different organisational contexts |
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| K2. | Comprehend the relevant legislation, industrial awards and enterprise agreements and how they affect the ethical obligations of an organisation, its social responsibilities and sustainable business practices for delivering staff performance. |
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| K3. | Appreciate how the fundamentals of performance management integrate with the broader strategic human resource management knowledge and how this can be applied to the business/management environment. |
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| Skills: |
| S1. | Apply critical, analytical and creative thinking to developing appropriate managerial responses to staff grievance issues. |
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| S2. | Identify and access appropriate technology to research, organise data, and communicate with stakeholders about staff performance management issues. |
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| S3. | Demonstrate leadership and the ability to work cooperatively in managing performance management issues within an organisational environment. |
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| Application of knowledge and skills: |
| A1. | Demonstrate problem solving and professional decision making when addressing organisational performance management issues. |
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| A2. | Initiate self-directed work processes, and professional judgment when researching organisational performance issues, adapting knowledge to develop appropriate solutions |
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| A3. | Demonstrate autonomous learning practices and rational objectivity when identifying and solving performance management issues within different organisational contexts. |
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| Unit Content: |
This course provides the basic skills, knowledge and values needed to implement performance management practices and methods into their organisational environment. Students will evaluate legislation, industrial awards and enterprise agreements and their impact on staff performance. The course covers essential elements needed in appraising performance management techniques, systems and documentation. Students will create staff development options, develop coaching, mentoring and communication skills, and demonstrate formal and informal feedback techniques. The course will enable students to act in a socially responsible and ethical manner when managing non-performance, termination, unfair dismissal issues and grievance procedures. |
| Graduate Attributes: |
| | Learning Outcomes Assessed | Assessment Tasks | Assessment Type | Weighting | | 1. | K1, K3, S2, A1, A2, A3 | Research, analyse and evaluate performance management scenarios. | Case studies/ Portfolio of evidence/ Journal/ Log books. | 10 -30% | | 2. | K1, K2, S2, A1, A2, A3 | Research, analyse and evaluate grievance procedures | Individual report/ Essay/ Presentation. | 20 -40% | | 3. | K1, K2, K3, S1, S2, S3, A1, A2, A3 | Research and develop a performance management plan for a designated position that documents job role; work plan; performance indicators; risk analysis; performance management and review processes; performance improvement and staff development plan; legislation, award provisions and other organisational agreements that impact on the performance management process. | Small group (2 to 3) report/ Essay/ Presentation | 30 -50% |
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