| Effective Term: | 2025/08 |
| Institute / School : | Institute of Education, Arts & Community |
| Unit Title: | Reflecting on Work in the Human Services Organisations |
| Unit ID: | CHSUG2101 |
| Credit Points: | 15.00 |
| Prerequisite(s): | (BSWUG1001 or CHSUG1001 or CHSUG1002 or WELRO1001 or WELSI1003) |
| Co-requisite(s): | Nil |
| Exclusion(s): | (CHSUG2002 and WELSI2104) |
| ASCED: | 090515 |
| Other Change: | |
| Brief description of the Unit |
This unit supports students to integrate and contextualise theoretical knowledge to real life experiences. Students are encouraged to attend four online integrated seminars during the unit. Students can examine the influence of practice methods, clients, staff, organisational, cultural and community factors on program and intervention processes and outcomes. |
| Grade Scheme: | Graded (HD, D, C, P, MF, F, XF) |
| Work Experience Indicator: |
| No work experience |
| Placement Component: | |
| Supplementary Assessment:Yes |
| Where supplementary assessment is available a student must have failed overall in the Unit but gained a final mark of 45 per cent or above, has completed all major assessment tasks (including all sub-components where a task has multiple parts) as specified in the Unit Description and is not eligible for any other form of supplementary assessment |
| Course Level: |
| Level of Unit in Course | AQF Level(s) of Course | | 5 | 6 | 7 | 8 | 9 | 10 | | Introductory | | | | | | | | Intermediate | | |  | | | | | Advanced | | | | | | |
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| Learning Outcomes: |
| Knowledge: |
| K1. | Analyse the context of social work and human service practice, including the role and function of the organisation, and the position and function of human service professionals within the organisation. |
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| K2. | Integrate theory and practice in an organisational context. |
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| K3. | Examine the impact of social and political issues in a practice setting. |
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| K4. | Identify and describe human service ethics and practice standards and how these apply in a particular setting. |
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| Skills: |
| S1. | Apply professional communications skills, such as report writing and case summaries. |
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| S2. | Research and analyse information from a variety of sources and use this to inform practice. |
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| S3. | Demonstrate reflective practice skills. |
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| Application of knowledge and skills: |
| A1. | Demonstrate knowledge of the nature of working as a human services professional in a human service organisation. |
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| A2. | Utilise reflective practice on human service experiences, policies and organisational context and their impacts on the human services field. |
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| A3. | Demonstrate knowledge of the human services ethical dimensions of practice and identify appropriate ethical decision making frameworks. |
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| A4. | Model and critically appraise different styles and modes of professional practice, including the role(s) and responsibilities of human services professionals, and the specific knowledge and skills required for this setting. |
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| Unit Content: |
Topics may include:
1. Introducing Human Service Organisations (HSO):
• The Organisational environment
• Organisational Culture and Structure
• Models of Practice, Theories and Program Logic of Human Service Organisations.
2. Understanding HSO Processes, Administration and Delivery:
• Decision-making in HSOs
• Program Design and Grant Proposals: Consult, Monitor and Evaluate
• Management and Leadership
• Strategic Management for Practice
• Small Town Service Delivery: Ethics and Responsibility.
3. Professional Practice in HSOs:
• Teamwork
• Networking
• Supervision and reflective practice. |
| Graduate Attributes: |
| Federation University recognises that students require key transferable employability skills to prepare them for their future workplace and society. FEDTASKS (Transferable Attributes Skills and Knowledge) provide a targeted focus on five key transferable Attributes, Skills, and Knowledge that are be embedded within curriculum, developed gradually towards successful measures and interlinked with cross-discipline and Co-operative Learning opportunities. One or more FEDTASK, transferable Attributes, Skills or Knowledge must be evident in the specified learning outcomes and assessment for each FedUni Unit, and all must be directly assessed in each Course.
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| FED TASK and descriptor | Development and acquisition of FEDTASKS in the Unit | | Level | FEDTASK 1
Interpersonal | Students will demonstrate the ability to effectively communicate, inter-act and work with others both individually and in groups. Students will be required to display skills in-person and/or online in: • Using effective verbal and non-verbal communication • Listening for meaning and influencing via active listening • Showing empathy for others • Negotiating and demonstrating conflict resolution skills • Working respectfully in cross-cultural and diverse teams. | Level 2 - Student demonstrates some independence within provided guidelines | FEDTASK 2
Leadership | Students will demonstrate the ability to apply professional skills and behaviours in leading others. Students will be required to display skills in: • Creating a collegial environment • Showing self -awareness and the ability to self-reflect • Inspiring and convincing others • Making informed decisions • Displaying initiative | Level 2 - Student demonstrates some independence within provided guidelines | FEDTASK 3
Critical Thinking and Creativity | Students will demonstrate an ability to work in complexity and ambiguity using the imagination to create new ideas. Students will be required to display skills in: • Reflecting critically • Evaluating ideas, concepts and information • Considering alternative perspectives to refine ideas • Challenging conventional thinking to clarify concepts • Forming creative solutions in problem solving. | Level 2 - Student demonstrates some independence within provided guidelines | FEDTASK 4
Digital Literacy | Students will demonstrate the ability to work fluently across a range of tools, platforms and applications to achieve a range of tasks. Students will be required to display skills in: • Finding, evaluating, managing, curating, organising and sharing digital information • Collating, managing, accessing and using digital data securely • Receiving and responding to messages in a range of digital media • Contributing actively to digital teams and working groups • Participating in and benefiting from digital learning opportunities. | Level 2 - Student demonstrates some independence within provided guidelines | FEDTASK 5
Sustainable and Ethical Mindset | Students will demonstrate the ability to consider and assess the consequences and impact of ideas and actions in enacting ethical and sustainable decisions. Students will be required to display skills in: • Making informed judgments that consider the impact of devising solutions in global economic environmental and societal contexts • Committing to social responsibility as a professional and a citizen • Evaluating ethical, socially responsible and/or sustainable challenges and generating and articulating responses • Embracing lifelong, life-wide and life-deep learning to be open to diverse others • Implementing required actions to foster sustainability in their professional and personal life. | Level 2 - Student demonstrates some independence within provided guidelines |
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| | Learning Outcomes Assessed | Assessment Tasks | Assessment Type | Weighting | | 1. | K1, K2, K3, K4, S1, S2, S3, A1, A2, A3, A4 | Collect, discuss and critically reflect on human service organisations, including, ethical dimensions of human service practice, human service organisation operations and management practices, supervision and teamwork | Folio of exercises and critical reflections on unit learnings | 50-60% | | 2. | K1, K2, K3, K4, S1, S3, A1, A2, A3 | Demonstrate knowledge human service field, cultural and community factors on program and intervention processes and outcomes | Quizzes | 40-50% |
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