| Effective Term: | 2026/05 |
| Institute / School : | Institute of Innovation, Science & Sustainability |
| Unit Title: | IT Problem Solving |
| Unit ID: | GPSIT1101 |
| Credit Points: | 15.00 |
| Prerequisite(s): | Nil |
| Co-requisite(s): | Nil |
| Exclusion(s): | Nil |
| ASCED: | 020109 |
| Other Change: | |
| Brief description of the Unit |
This unit introduces students to the fundamental techniques and strategies involved with problem solving, with an emphasis on analysing and resolving IT problems in particular. Students are expected to develop a sound methodological approach to problem solving that will equip them to resolve problems fundamental to the IT industry. Key to this process is developing confidence, resilience and perseverance in identifying multiple potential solutions to problems individually and in team-based environments. Also to evaluate which solutions may be most appropriate to the problems encountered. This unit will incorporate additional learning hours to support the development of students’ academic and study skills. |
| Grade Scheme: | Graded (HD, D, C, P, MF, F, XF) |
| Work Experience Indicator: |
| No work experience |
| Placement Component: | |
| Supplementary Assessment:Yes |
| Where supplementary assessment is available a student must have failed overall in the Unit but gained a final mark of 45 per cent or above, has completed all major assessment tasks (including all sub-components where a task has multiple parts) as specified in the Unit Description and is not eligible for any other form of supplementary assessment |
| Course Level: |
| Level of Unit in Course | AQF Level(s) of Course | | 5 | 6 | 7 | 8 | 9 | 10 | | Introductory |  | | | | | | | Intermediate | | | | | | | | Advanced | | | | | | |
|
| Learning Outcomes: |
| Knowledge: |
| K1. | Explain, compare, and contrast fundamental strategies for problem solving |
|
| K2. | Relate goal-setting and plan formulation to problem solving |
|
| K3. | Describe tools and techniques that can be used to model and describe problems including personas, user journeys and design thinking |
|
| K4. | Investigate the value of reflection, collaboration, attitude and self-efficacy towards success in problem solving |
|
| K5. | Show an understanding of the norms involved with collaboration and team work |
|
| Skills: |
| S1. | Decompose a problem and create goals and plans to solve that problem |
|
| S2. | Devise and implement problem solving strategies which can be applied to a range of IT problems |
|
| S3. | Develop and verify algorithms based on conceptual models used in programming |
|
| S4. | Construct documentation describing how to solve a problem |
|
| S5. | Develop the appropriate English language and academic skills to successfully study at an undergraduate level |
|
| Application of knowledge and skills: |
| A1. | Apply problem solving strategies, tools and techniques to solve problems in a variety of domains |
|
| Unit Content: |
Topics may include: - Pragmatics of Teamwork
- Fundamentals of Problem Solving
- Problem Solving strategies
- Design thinking
- Goal setting
- Creativity, critical thinking, decision making
- Reflection and Evaluation
- Reading and Writing Documentation
- Presenting Solutions to an Audience
- Personas, User Journeys
- Ethical impacts
|
| Graduate Attributes: |
| | Learning Outcomes Assessed | Assessment Tasks | Assessment Type | Weighting | | 1. | K1, K2, K3, K4, K5, S1, S2, S3, S4, S5, A1 | Apply various problem solving processes and reflect on the thinking skills and processes used. | Learning journals and/or practical exercises | 10-40% | | 2. | K3, K4, K5, S1, S2, S3, S4, S5, A1 | Plan and comprehensively solve IT problem(s). | Practical Assignment(s) | 50-80% | | 3. | K1, K2, K3, K4, K5, S5 | Demonstrate understanding of concepts | Oral Presentation(s) | 0-20% |
|