User Centred Design

Unit Outline (Higher Education)

   
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Effective Term: 2027/05
Institute / School :Institute of Innovation, Science & Sustainability
Unit Title: User Centred Design
Unit ID: ITECH1501
Credit Points: 15.00
Prerequisite(s): Nil
Co-requisite(s): Nil
Exclusion(s): (GPSIT1101 and ITECH1101)
ASCED: 029900
Other Change:  
Brief description of the Unit

User Centred Design introduces students to the fundamental techniques and strategies involved with design thinking and problem solving, with an emphasis on analysing and resolving IT problems in particular. Students are expected to develop a sound methodological approach to problem solving that will equip them to propose, develop, implement, and evaluate solutions to problems fundamental to the IT industry, aligned with the activities undertaken by Service Designers and other IT occupations. Key to this process is developing confidence, resilience and perseverance in team-based environments and basic IT modelling.

Grade Scheme: Graded (HD, D, C, P, MF, F, XF)
Work Experience Indicator:
No work experience
Placement Component:
Supplementary Assessment:Yes
Where supplementary assessment is available a student must have failed overall in the Unit but gained a final mark of 45 per cent or above, has completed all major assessment tasks (including all sub-components where a task has multiple parts) as specified in the Unit Description and is not eligible for any other form of supplementary assessment
Course Level:
Level of Unit in CourseAQF Level(s) of Course
5678910
Introductory                                                
Intermediate                                                
Advanced                                                
Learning Outcomes:
Knowledge:
Skills:
Application of knowledge and skills:
Other outcomes:
O1.

Apply ICT problem-solving strategies to identify problems and propose appropriate solution approaches for structured scenarios.

O2.

Gather and interpret user and stakeholder requirements using appropriate techniques such as interviews, surveys, research and observation.

O3.

Apply user-centred design principles to develop ICT solution concepts that address identified user needs.

O4.

Contribute to the design of ICT solutions in teams, considering planning, ethical responsibilities and stakeholder needs.

O5.

Communicate ICT solutions effectively to diverse stakeholders using appropriate professional communication techniques and formats

O6.

Work collaboratively in teams and reflect on individual and team contributions to support successful problem solving.

Unit Content:

Topics may include:

  1. Pragmatics of Team work
  2. Fundamentals of Problem Solving
  3. Problem Solving strategies
  4. Design thinking
  5. Goal setting
  6. Creativity, Critical Thinking, Decision making
  7. Reflection and Evaluation
  8. Reading and Writing Documentation
  9. Presenting Solutions to an Audience
  10. Personas, User Journeys
  11. Ethical impacts
Graduate Attributes:
 Learning Outcomes AssessedAssessment TasksAssessment TypeWeightingProfessional Standards
1. 1, 2, 3

Apply and reflect on problem solving, modelling, design work and team work processes

Learning Journal/portfolio and practical exercises

10-40%

1.1 ICT Fundamentals

1.5 Application Systems

2.1 Professional ICT Ethics

2.3 Working Individually and in ICT development teams

2. 2, 3, 4, 6

Plan and comprehensively design solutions to IT problem(s).

Group Practical Project to create design artefacts/report

40-60%

1.5 Application Systems

1.7 ICT Projects

2.1 Professional ICT Ethics

2.3 Working Individually and in ICT development teams

2.4 Professional communication


3. 1, 5, 6

Demonstrate understanding of concepts

Project Validation (oral interview or presentation)

15-30%

1.1 ICT Fundamentals

2.3 Working Individually and in ICT development teams

2.4 Professional communication

Adopted Reference Style:
APA  ()

Professional Standards / Competencies:
 Standard / Competency