| Effective Term: | 2027/05 |
| Institute / School : | Institute of Innovation, Science & Sustainability |
| Unit Title: | User Centred Design |
| Unit ID: | ITECH1501 |
| Credit Points: | 15.00 |
| Prerequisite(s): | Nil |
| Co-requisite(s): | Nil |
| Exclusion(s): | (GPSIT1101 and ITECH1101) |
| ASCED: | 029900 |
| Other Change: | |
| Brief description of the Unit |
User Centred Design introduces students to the fundamental techniques and strategies involved with design thinking and problem solving, with an emphasis on analysing and resolving IT problems in particular. Students are expected to develop a sound methodological approach to problem solving that will equip them to propose, develop, implement, and evaluate solutions to problems fundamental to the IT industry, aligned with the activities undertaken by Service Designers and other IT occupations. Key to this process is developing confidence, resilience and perseverance in team-based environments and basic IT modelling. |
| Grade Scheme: | Graded (HD, D, C, P, MF, F, XF) |
| Work Experience Indicator: |
| No work experience |
| Placement Component: | |
| Supplementary Assessment:Yes |
| Where supplementary assessment is available a student must have failed overall in the Unit but gained a final mark of 45 per cent or above, has completed all major assessment tasks (including all sub-components where a task has multiple parts) as specified in the Unit Description and is not eligible for any other form of supplementary assessment |
| Course Level: |
| Level of Unit in Course | AQF Level(s) of Course | | 5 | 6 | 7 | 8 | 9 | 10 | | Introductory | | | | | | | | Intermediate | | | | | | | | Advanced | | | | | | |
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| Learning Outcomes: |
| Knowledge: |
| Skills: |
| Application of knowledge and skills: |
| Other outcomes: |
| O1. | Apply ICT problem-solving strategies to identify problems and propose appropriate solution approaches for structured scenarios. |
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| O2. | Gather and interpret user and stakeholder requirements using appropriate techniques such as interviews, surveys, research and observation. |
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| O3. | Apply user-centred design principles to develop ICT solution concepts that address identified user needs. |
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| O4. | Contribute to the design of ICT solutions in teams, considering planning, ethical responsibilities and stakeholder needs. |
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| O5. | Communicate ICT solutions effectively to diverse stakeholders using appropriate professional communication techniques and formats |
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| O6. | Work collaboratively in teams and reflect on individual and team contributions to support successful problem solving. |
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| Unit Content: |
Topics may include:
- Pragmatics of Team work
- Fundamentals of Problem Solving
- Problem Solving strategies
- Design thinking
- Goal setting
- Creativity, Critical Thinking, Decision making
- Reflection and Evaluation
- Reading and Writing Documentation
- Presenting Solutions to an Audience
- Personas, User Journeys
- Ethical impacts
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| Graduate Attributes: |
| | Learning Outcomes Assessed | Assessment Tasks | Assessment Type | Weighting | Professional Standards |
| 1. |
1, 2, 3 |
Apply and reflect on problem solving, modelling, design work and team work processes |
Learning Journal/portfolio and practical exercises |
10-40% |
1.1 ICT Fundamentals 1.5 Application Systems 2.1 Professional ICT Ethics 2.3 Working Individually and in ICT development teams |
| 2. |
2, 3, 4, 6 |
Plan and comprehensively design solutions to IT problem(s). |
Group Practical Project to create design artefacts/report |
40-60% |
1.5 Application Systems 1.7 ICT Projects 2.1 Professional ICT Ethics 2.3 Working Individually and in ICT development teams 2.4 Professional communication
|
| 3. |
1, 5, 6 |
Demonstrate understanding of concepts |
Project Validation (oral interview or presentation) |
15-30% |
1.1 ICT Fundamentals 2.3 Working Individually and in ICT development teams 2.4 Professional communication |
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