| Effective Term: | 2025/05 |
| Institute / School : | Institute of Innovation, Science & Sustainability |
| Unit Title: | User Experience |
| Unit ID: | ITECH3001 |
| Credit Points: | 15.00 |
| Prerequisite(s): | (ITECH2003 or ITECH2316) |
| Co-requisite(s): | Nil |
| Exclusion(s): | Nil |
| ASCED: | 020305 |
| Other Change: | |
| Brief description of the Unit |
What makes a computer system easy and fun to use? This unit examines the intersection between the human experience and the computer realm, and explores ways to improve the experience of interacting with computer systems. During this unit you will learn about User Experience (UX) and User Interface (UI) in a range of contexts with particular focus on the presentation of complex data and generating valuable information for end users to analyse. |
| Grade Scheme: | Graded (HD, D, C, P, MF, F, XF) |
| Work Experience Indicator: |
| No work experience |
| Placement Component: No |
| Supplementary Assessment:Yes |
| Where supplementary assessment is available a student must have failed overall in the Unit but gained a final mark of 45 per cent or above, has completed all major assessment tasks (including all sub-components where a task has multiple parts) as specified in the Unit Description and is not eligible for any other form of supplementary assessment |
| Course Level: |
| Level of Unit in Course | AQF Level(s) of Course | | 5 | 6 | 7 | 8 | 9 | 10 | | Introductory | | | | | | | | Intermediate | | | | | | | | Advanced | | |  | | | |
|
| Learning Outcomes: |
| Knowledge: |
| K1. | Review Human Factors and Human-Computer Interaction (HCI) in IT systems; |
|
| K2. | Evaluate the elements of User Experience (UX) of an IT system using design thinking, and compare the effects of positive and negative user experiences; |
|
| K3. | Classify User Experience (UX) problems in real-world systems; |
|
| K4. | Appraise the diverse needs and requirements that users may have of a system. |
|
| Skills: |
| S1. | Evaluate the usability of IT systems using quantitative and qualitative metrics; |
|
| S2. | Analyse and assess IT systems from a human-centred perspective; |
|
| S3. | Design and evaluate User Interfaces using formal and informal processes. |
|
| Application of knowledge and skills: |
| A1. | Analyse, design and evaluate a suitable User Experience design to meet specific IT system design requirements. |
|
| Unit Content: |
Topics may include:
1. UX theory and frameworks;
2. HCI and human factors;
3. User-centred design;
4. Usability;
5. Content and functional specifications;
6. Information architecture;
7. Interaction design;
8. User interface design;
9. Visual (and sensory) design;
10. Usability testing and evaluation;
11. Inclusive design and accessibility;
12. Ethics issues. |
| Graduate Attributes: |
| Federation University recognises that students require key transferable employability skills to prepare them for their future workplace and society. FEDTASKS (Transferable Attributes Skills and Knowledge) provide a targeted focus on five key transferable Attributes, Skills, and Knowledge that are be embedded within curriculum, developed gradually towards successful measures and interlinked with cross-discipline and Co-operative Learning opportunities. One or more FEDTASK, transferable Attributes, Skills or Knowledge must be evident in the specified learning outcomes and assessment for each FedUni Unit, and all must be directly assessed in each Course.
|
| FED TASK and descriptor | Development and acquisition of FEDTASKS in the Unit | | Level | FEDTASK 1
Interpersonal | Students will demonstrate the ability to effectively communicate, inter-act and work with others both individually and in groups. Students will be required to display skills in-person and/or online in: • Using effective verbal and non-verbal communication • Listening for meaning and influencing via active listening • Showing empathy for others • Negotiating and demonstrating conflict resolution skills • Working respectfully in cross-cultural and diverse teams. | Level 2 - Student demonstrates some independence within provided guidelines | FEDTASK 2
Leadership | Students will demonstrate the ability to apply professional skills and behaviours in leading others. Students will be required to display skills in: • Creating a collegial environment • Showing self -awareness and the ability to self-reflect • Inspiring and convincing others • Making informed decisions • Displaying initiative | N/A - Not Applicable | FEDTASK 3
Critical Thinking and Creativity | Students will demonstrate an ability to work in complexity and ambiguity using the imagination to create new ideas. Students will be required to display skills in: • Reflecting critically • Evaluating ideas, concepts and information • Considering alternative perspectives to refine ideas • Challenging conventional thinking to clarify concepts • Forming creative solutions in problem solving. | Level 3 - Student works independently with limited guidance or works within self-determined guidelines appropriate to context | FEDTASK 4
Digital Literacy | Students will demonstrate the ability to work fluently across a range of tools, platforms and applications to achieve a range of tasks. Students will be required to display skills in: • Finding, evaluating, managing, curating, organising and sharing digital information • Collating, managing, accessing and using digital data securely • Receiving and responding to messages in a range of digital media • Contributing actively to digital teams and working groups • Participating in and benefiting from digital learning opportunities. | Level 2 - Student demonstrates some independence within provided guidelines | FEDTASK 5
Sustainable and Ethical Mindset | Students will demonstrate the ability to consider and assess the consequences and impact of ideas and actions in enacting ethical and sustainable decisions. Students will be required to display skills in: • Making informed judgments that consider the impact of devising solutions in global economic environmental and societal contexts • Committing to social responsibility as a professional and a citizen • Evaluating ethical, socially responsible and/or sustainable challenges and generating and articulating responses • Embracing lifelong, life-wide and life-deep learning to be open to diverse others • Implementing required actions to foster sustainability in their professional and personal life. | Level 2 - Student demonstrates some independence within provided guidelines |
|
| | Learning Outcomes Assessed | Assessment Tasks | Assessment Type | Weighting | | 1. | K1, K2, K3, K4, S1, S2, S3, A1 | Review and practice acquired knowledge and skills from unit content. Includes producing appropriate UX deliverables. | Tutorial exercises and/or Tests | 20-40% | | 2. | K2, K4, S3, A1 | Design a user interface to meet a set of features and requirements. | Individual Practical Project | 20-40% | | 3. | K2, K3, S1, S2, S3, A1 | Perform UX testing of an IT system, including recommendations. | Individual Report | 20-40% |
|
Professional Standards / Competencies: |
| | Standard / Competency | | 1. | Australian Computer Society - Core Body of Knowledge: 2023 accreditation |
|
| Attribute | Assessed | Level | | Core ICT Knowledge | |
ICT Fundamentals
| | |
Systems thinking: components and interactions between them, structure and function, emergent properties and functions, systems layers
| | Yes | Intermediate | | |
Social and individual impacts of ICT deployment
| | Yes | Intermediate | |
Application Systems
| | |
Analysis of human activity systems, ontological modelling, specifying organisational and external context of computing systems, impact and user experience analysis
| | Yes | Intermediate | | |
Integration of systems components into coherent socio-technical systems
| | Yes | Intermediate | | |
User experience: interface design, physical and cognitive ergonomics
| | Yes | Advanced | | Professionalism as it applied in ICT | |
Working Individually and in ICT development teams
| | |
Individual time management, workflow and information management
| | Yes | Intermediate | |
Professional Communication
| | |
Forms and styles of documentation - technical reports and specifications, progress reports
| | Yes | Intermediate |
| | 2. | Skills Framework for the Information Age (SFIA): Version 8 |
|
| Attribute | Assessed | Level | | Development and implementation | | User experience | | | URCH User research (Levels 3 - 6) Identifying users' behaviours, needs and motivations using observational research methods. | | Yes | 3 | | | UNAN User experience analysis (Levels 3 - 5) Understanding the context of use for systems, products and services and specifying user experience requirements and design goals. | | Yes | 3 | | | HCEV User experience design (Levels 3 - 6) Producing design concepts and prototypes for user interactions with and experiences of a product, system or service. | | Yes | 3 | | | USEV User experience evaluation (Levels 2 - 6) Validating systems, products or services against user experience goals, metrics and targets. | | Yes | 3 |
|
|