IT Professional Internship

Unit Outline (Higher Education)

Level of Unit in Course

AQF Level(s) of Course

Level of Unit in Course

Introductory

Intermediate

Effective Term:

2024/20

Institute / School :

Institute of Innovation, Science & Sustainability

Unit Title:

IT Professional Internship

Unit ID:

ITECH3003

Credit Points:

0.00

Prerequisite(s):

Nil

Co-requisite(s):

Nil

Exclusion(s):

Nil

ASCED:

029999

Other Change:

Brief description of the Unit

This course is associated with a substantive internship in IT Professional Practice. Students are placed with an industry partner to work regularly in the internship position over an extended period of time.

Grade Scheme:

Ungraded (S, UN)

Work Experience Indicator:

No work experience

Placement Component:

Yes - 210 days

Supplementary Assessment:No

Supplementary assessment is not available to students who gain a fail in this Unit.

Course Level:

Learning Outcomes:

Knowledge:

K1.	Reflect critically on academic topics in relation to the work environment.

K2.	Develop an ability to recognise how academic knowledge is used in the workplace.

K3.	Analyse and investigate issues that relate to the work environment.

Skills:

S1.	Demonstrate the communication skills required to relate to customers, and/or clients and/or colleagues.

S2.	Seek feedback, appraise and reflect on individual performance in a professional environment

S3.	Apply and adapt knowledge acquired during studies in a realistic workplace environment.

Application of knowledge and skills:

A1.	Demonstrate progress in an IT internship working within industry

A2.	Write a professional level academic report on progress

Unit Content:

There is no specific academic content associated with this unit. The unit is wholly embedded in an industry placement.

Graduate Attributes:

Federation University recognises that students require key transferable employability skills to prepare them for their future workplace and society. FEDTASKS (Transferable Attributes Skills and Knowledge) provide a targeted focus on five key transferable Attributes, Skills, and Knowledge that are be embedded within curriculum, developed gradually towards successful measures and interlinked with cross-discipline and Co-operative Learning opportunities. One or more FEDTASK, transferable Attributes, Skills or Knowledge must be evident in the specified learning outcomes and assessment for each FedUni Unit, and all must be directly assessed in each Course.

FED TASK and descriptor		Development and acquisition of FEDTASKS in the Unit
FED TASK and descriptor		Level
FEDTASK 1 Interpersonal	Students will demonstrate the ability to effectively communicate, inter-act and work with others both individually and in groups. Students will be required to display skills in-person and/or online in: • Using effective verbal and non-verbal communication • Listening for meaning and influencing via active listening • Showing empathy for others • Negotiating and demonstrating conflict resolution skills • Working respectfully in cross-cultural and diverse teams.	Level 3 - Student works independently with limited guidance or works within self-determined guidelines appropriate to context
FEDTASK 2 Leadership	Students will demonstrate the ability to apply professional skills and behaviours in leading others. Students will be required to display skills in: • Creating a collegial environment • Showing self -awareness and the ability to self-reflect • Inspiring and convincing others • Making informed decisions • Displaying initiative	Level 2 - Student demonstrates some independence within provided guidelines
FEDTASK 3 Critical Thinking and Creativity	Students will demonstrate an ability to work in complexity and ambiguity using the imagination to create new ideas. Students will be required to display skills in: • Reflecting critically • Evaluating ideas, concepts and information • Considering alternative perspectives to refine ideas • Challenging conventional thinking to clarify concepts • Forming creative solutions in problem solving.	Level 1 - Students require directions and boundaries from mentor
FEDTASK 4 Digital Literacy	Students will demonstrate the ability to work fluently across a range of tools, platforms and applications to achieve a range of tasks. Students will be required to display skills in: • Finding, evaluating, managing, curating, organising and sharing digital information • Collating, managing, accessing and using digital data securely • Receiving and responding to messages in a range of digital media • Contributing actively to digital teams and working groups • Participating in and benefiting from digital learning opportunities.	Level 3 - Student works independently with limited guidance or works within self-determined guidelines appropriate to context
FEDTASK 5 Sustainable and Ethical Mindset	Students will demonstrate the ability to consider and assess the consequences and impact of ideas and actions in enacting ethical and sustainable decisions. Students will be required to display skills in: • Making informed judgments that consider the impact of devising solutions in global economic environmental and societal contexts • Committing to social responsibility as a professional and a citizen • Evaluating ethical, socially responsible and/or sustainable challenges and generating and articulating responses • Embracing lifelong, life-wide and life-deep learning to be open to diverse others • Implementing required actions to foster sustainability in their professional and personal life.	N/A - Not Applicable

	Learning Outcomes Assessed	Assessment Tasks	Assessment Type	Weighting
1.	S1, S2, S3, A1	Safisfactorily complete internship in the workplace	Evidence of completion of internship provided by workplace supervisor	Hurdle
2.	K1, K2, K3, A2	Reflect on workplace experience and submit regular progress reports or workplace appraisal outcomes	Written report or presentation	Hurdle

Adopted Reference Style:

APA ()

Professional Standards / Competencies:

Standard / Competency

Australian Computer Society - Core Body of Knowledge: 2023 accreditation

Attribute			Assessed	Level
Core ICT Knowledge
	ICT Projects
		Nature and types of projects: exploratory, prototype, agile, maintenance, construction and acquisition, etc	No	Introductory
		Project initiation: stakeholders, benefits specification, scope and requirements, quality and acceptance criteria, cost/benefit, risk and time budgets	No	Introductory
		Project management: team management, estimation techniques, project scheduling, quality assurance, configuration management, project management tools, progress analysis, reporting and presentation techniques	No	Introductory
		Installation and change management, benefits realisation and impact assessment	No	Introductory
	ICT Management and Governance
		Service and product management, the ongoing operation of ICT using frameworks like the Information Technology Infrastructure Library (ITIL) and Control Objectives for Information and Related Technology (COBIT)	No	Introductory
Professionalism as it applied in ICT
	Professional ICT Ethics
		Fundamental ethics notions (stakeholders, responsibility, harm, benefit, rights, virtues, duty, respect and consequences) and ethics theories	No	Intermediate
		Professional ethics issues: general professional issues such as conflict of interest, confidentiality	No	Introductory
		Integrity systems: the ACS Code of Professional Conduct, ethics committees and protections whistle	No	Introductory
	Working Individually and in ICT development teams
		Team organisation, development and management, especially of multi-disciplinary, diverse ICT teams; collaboration, group dynamics, leadership styles, conflict resolution, groupware and virtual teams	No	Introductory
		Individual time management, workflow and information management	No	Introductory
		Working effectively within an organisational context	Yes	Introductory
	Professional Communication
		Communication with different audiences (technical, managerial, users and non-digitally orientated audiences) in different forums (meetings, presentations, networking)	No	Introductory
		Forms and styles of documentation - technical reports and specifications, progress reports	Yes	Introductory
	The Professional ICT Practitioner
		Continuing professional development, career upskilling, networking	No	Introductory

Skills Framework for the Information Age (SFIA): Version 8

Attribute			Assessed	Level
Relationships and engagement
	Stakeholder management
		RLMT Stakeholder relationship management (Levels 4 - 7) Influencing stakeholder attitudes, decisions, and actions for mutual benefit.	No	1
		CSMG Customer service support (Levels 1 - 6) Managing and operating customer service or service desk functions.	No	2
		ADMN Business administration (Levels 1 - 6) Managing and performing administrative services and tasks to enable individuals, teams and organisations to succeed in their objectives.	No	3